Client Case Studies
Our client was relocating from London to the Midlands and was unfamiliar with the area. Their brief was for a family home with up to 7 acres of land within commutable distance of Birmingham. Having spoken to all the agents and our contacts in the area, we previewed a range of property options and areas within budget and managed to identify a property that met all the client’s requirements within the first viewings day.
We negotiated a significant discount on the sale price which offset our fee and as the property required scope for development we supplied a choice of local architects for our client to select from. We then liaised with the architect and advised the client on the planning process whilst overseeing the conveyancing and keeping in touch with the vendor’s agent to keep all parties fully informed of progress. Finally, we provided a tailored local information guide covering commuting and schools information, as well as local amenities and services.
“Faced with relocating to an area that we were not familiar with, we found Fish Home Finders service invaluable. Our simple, but wide ranging brief; a rural property, within easy reach of Birmingham, with land, did not faze them. To complicate matters, we both worked in London and had very limited time and availability.”
“After an initial meeting to discuss our needs, they organised a day of property viewing showing us six properties within our budget, but demonstrating a wide variety. We believe that the majority of the success was due to the fact that Heather and David had recognised what we wanted from a property, more than we realised ourselves. By the end of the first day, we knew exactly what we wanted and what was in our budget. (We actually went on to buy one of the properties seen that day). Heather and David made the whole process, from finding our perfect home through to completing the purchase, exceptionally easy.“
“There were many examples of outstanding service we were provided with, but two particular services we valued the most, in our particular circumstances. The first was the detailed information that they provided us with, following extensive research on topics ranging from planning permissions considerations, commuter routes, schools to local amenities – some of these areas we had not considered ourselves! The second was the efficient manner in which Heather and David managed the whole process. They remained in constant contact with the architect, solicitors and estate agents, taking this entire process off our hands, whilst providing us with regular updates on where we were and what the next steps were.”
“We are both extremely happy with the professional and friendly service provided by Heather and David. The amount of time, effort and stress they saved us through the entire process from initial viewings to completion represents exceptional value for money. We have waxed lyrical about them to our friends and business colleagues and would not hesitate to recommend Fish Home Finders to anyone needing a relocating service.”
Our client, a professional moving from London with his young family to work in Warwickshire was looking for a comfortable family home in a good village community. We thoroughly researched the market in line with the family’s requirements and carried out a viewings day of suitable properties in different areas that we had previewed. The client ‘s preferred property was ‘off-market’ – we had been approached by the vendors previously who had advised that they were considering selling the property and so we added it to our property database. We managed to negotiate a reduction on the asking price and provided information on local architects as our client wished to extend the property. We also organanised a number of local reputable trades people.
“We relocated from London and Fish Home Finders helped at every stage- organising surveyors, plumbers, electricians, even timber treatment experts. They mitigated all potential areas of stress for my wife and I during the move. We are delighted with our new family home close to Stratford-Upon-Avon, as are our two daughters.”
“We received truly exceptional service. Going with an independent local specialist paid real dividends as we found the right (off market) house in the right area at the right price.”
Our client was looking for a city centre apartment close to her place of work in central Birmingham following a relocation from abroad.
Fish Home Finders thoroughly searched the market and spoke with all the agents to arrive at a shortlist of the most suitable properties to view. As our client was unfamiliar with the area we also carried out a familiarisation tour of the city a couple of days earlier to provide an overview of the area and property options available.
We helped the client to assess the pros and cons of each property and at the end of day two a shortlist of three properties was drawn up in order of preference. We then liaised with the agent on the client’s preferred choice, negotiated a reduction in the monthly rental fee and secured the property – a high quality apartment in a small, quiet and secure development within 10 minutes walk from the client’s place of work and city centre amenities.
“At first I thought it wouldn’t be necessary to view more that 4-5 apartments, as that was the maximum of viewings I ever did in the past to find a flat in Germany. Back then I never managed to view more than 3-4 apartments on one weekend… which is probably the reason why I always ended up with a flat which involved some compromise in terms of location, overall condition, size or price.”
“Having Heather and David as Relocation Agents changed my way of thinking with regards to finding a new home. In the first place they did an excellent job in narrowing down what I was looking for and presented me an excellent choice of apartments. The viewings itself were also a great experience. Over two days we viewed a number of apartments which wouldn’t have been possible without Heather’s and David’s help and their determination to find me the perfect place to live. But not only did they arrange and accompany me on the viewings, they also did a great job in summarising the pros and cons of every apartment which was a great help to me in making my final decision.”
“The apartment I finally chose ticked all the boxes without having to make any compromises. I’m very happy that everything worked out so perfectly. Many thanks again for all your help. I wouldn’t have found this wonderful apartment without you.”
When the Financial Director of an international company was relocated to Coventry he needed a prime country property within a reasonable commute of his children’s new schools and his place of work.
Over a period of four months Fish Home Finders previewed many properties and prepared a shortlist, resulting in two short viewing sessions with the client to save him a great deal of time. At the second session he selected a property which was right for his family’s lifestyle.
Fish Home Finders negotiated a substantial discount off the asking price before overseeing the lease negotiations. When his family arrived we were asked to continue to support them to settle in to their new surroundings, including ongoing liaison with the landlord, advising on language courses and medical advice. We also provided a local information pack for the family on their arrival which included activities for the children based on their interests, such as local sailing and tennis clubs.
“We are a French family and moved with our three children. The Richardson’s had prepared several viewings before we moved and had selected the houses with our criteria. All were matching our wishes and we finally found a lovely home close to the school and not too far from my husband’s office. In this area, it’s quite difficult to find a large house to rent and I don’t think we would have been able to find one without their advice! They also managed to negotiate a big discount and for a gardener to be included free of charge, as the house had a large garden.”
“They gave us lots of information about the area and were in charge of the inventory before our arrival. They also got in touch with the council, the gas, electricity and water suppliers when we arrived. They were very supportive during the first months in a foreign country and found solutions when problems raised.“
“For us, it was fantastic to have Heather and David to get things sorted out and we recommend them highly!”